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BSMART Bus Operation System & Services (b’BOSS)

Why do you need b’BOSS?

Operation control is the most critical part of any transit system through which the vehicles are allocated to different routes and assigned to designated drivers. Each activity of the operational process from signing in at the depot to log off is recorded into the log sheets, and planned schedules are displayed on to the notice board to announce the shifting schedules for the day. In addition to controlling the dispatch of vehicles from depots and terminals, it is often necessary to regulate services en route. If services are operated in accordance with any form of schedule, there is a need for supervision to ensure that drivers conform; where there are no fixed schedules it is desirable that vehicle frequencies are regulated in accordance with the number of passengers wishing to travel at any time. Unfortunately there still are some transit companies that practice the conventional method of data entry, although they do have access to computerized method of data entry. But they lack a centralized and cohesive management and control system with proper relationships of different entities of public transit bus operation. And most of them do not have control over the number of passengers traveling on the buses.

Researchers at BSMART TECHNOLOGY have long been studying the bus operation by liaising with a wide range of public transit operators, their feedback has led us to a focused solution for the issues faced by public transport bus operation. Following are just to mention some of the issues faced by current public transport bus operation industry;

  • Buses do not follow planned schedule and cause delays, overcrowded during peak hours.
  • Often buses deviate from its original routes, drivers use the buses for its personal use. Travel extra miles, consume more fuel then allocated.
  • Buses often arriving at the same time at a location causing some leaving empty.
  • Lack of control over the number of passengers, their location and ridership pattern.
  • Loss of revenue from passengers without tickets.
  • Lack of accountability of driver performance.
  • Traffic congestion, heavy rain, missed stops, overcrowding, vehicle breakdown or an accident are some of the other issues that are causing an effect over the prediction of real-time bus arrival times.

b’BOSS benefits description:
b’BOSS offers focused solution with multiple benefits as charted below:

Regulation Compliance

  • Monitor the public transport flow with a sharp eye on speed of the buses.
  • Intelligent system by which we can record the schedule adherence and time table violation at a secure data center.
  • Monitor unauthorized stops and diversion from the designated routes.
  • Monitor vehicle operation compliant with the designated schedule and driving behavior of the drivers.

Productivity and Efficiency

  • Manage an organized database of bus stops, bus routes and journey history of each vehicle along with the drivers.
  • Increase or decrease number of buses needed on routes and save operation cost.
  • Increase ridership will cause more revenue with increased shift towards public transportation.
  • Better ability to visualize ridership data and bus stop information for greater comprehension of ridership patterns.
  • Better distribution of buses within the schedule to more closely meet the travel demands.
  • Assists in vehicle monitoring and in resolving issues with bus schedules.
  • Manage the bus frequency depending upon the number of passengers during specific spans of time.
  • Allows data analysis and distribution of a greater volume and complex data turning to meaningful reports and charts.
  • Efficient database design and network integration for a secured and quicker response of query and analysis reports.

Quality of Service

  • Improve service coordination, reliability, integration and customer interface.
  • Expand current bus services and deliver better bus services in the areas of greater need.
  • Improved punctual and frequent services will cause increased frequency of travelers.
  • Less wait at bus stops reduce anxiety and frustration among the general public utilizing public transport. (Increased efficiency will cause improved reputation of the bus services)

Service Integrity and Mobility

  • Receive automated alerts (SMS or email) in cases of exceptional events or emergencies.
  • Query real-time location by mobile (Call or SMS)
  • Integration with schedule boards and variable signs installed at terminals